You do not need to be registered to make purchases on shop.sartor.gr. However, we do recommend that you create a personal account to access the exclusive areas and services dedicated to our customers.

With "Your Page" you can create your own wishlist, view a summary of all your orders and purchase new products much faster.

Taxes are applied to your order according to the national legislation of the shipping destination country. You can view the amount of taxes charged at the checkout and, after the purchase, in the Purchase confirmation email.

Unfortunately no, we cannot issue you with an invoice, but you will receive a Purchase Confirmation email after the order confirmation and shipping. For more information please contact us.

Please refer to the return policy section.

A purchase may be returned within 14 days of receiving your order. For more information see the return policy section.

Yes, you can use a different courier from the one indicated by the Seller. In this case, the customer assumes full responsibility for the shipping costs and any damage or loss of the the products during the return shipment.

You may return your purchase in our boutique.

You will be asked to provide a valid form of identification (ID or passport) and the purchase confirmation email or the return request email when you arrive at the boutique. If you decide to delegate someone else, a valid form of identification of the delegate will be also required.

The payment methods for purchases in our online Boutique are: credit cards (Visa, Mastercard, American Express, Diners Club, Discover and JCB); PayPal, Union Pay. The billing address must match the address registered with the payment method you want to use.

The amount will be charged on the selected method of payment only after acceptance and shipment of the order. You will receive an email with confirmation of shipment and the amount due has been charged.

If you receive a notification advising that the payment method has been declined, please check that:

• the details of the card or payment information have been entered correctly;
• the security code is correct;
• the credit card has not expired.

In the event that all of the above information is correct, contact your bank or the payment service provider.

Payment will be made in the currency shown at the checkout in our Online Boutique.

Delivery times begin on the shipment date and vary depending on the selected shipping service or the otherwise available service in every country.

The shipping costs vary depending on the shipping methods that are available. Please refer to the shipping page to view all options.

At the delivery the courier may require the signature of the customer or a delegate person.

Products purchased from our online Boutique are shipped directly from Athens.